14.02.2025
Specialists at SE INFOTECH continue to develop convenient digital solutions for Ukrainian citizens, introducing innovative services that simplify interaction with government agencies. From now on, anyone can submit an application to the Ministry of Internal Affairs of Ukraine online through the “Single Window for Citizens” portal, a modern centralized platform that provides convenient access to information and government services without unnecessary bureaucratic procedures.
What is the “Single Window for Citizens”?
The “Single Window for Citizens” is a universal platform that enables citizens to receive administrative and electronic public services from the Ministry of Internal Affairs online. The portal operates in accordance with the current legislation of Ukraine and provides for the use of electronic means of personal identification.
Through the “Single Window for Citizens,” you can:
-Submit appeals, requests, proposals, or complaints in electronic form;
-Receive information about the status of their consideration;
-Use other government services in one place.
Thanks to the integration of this new feature, citizens can quickly and easily contact the Ministry of Internal Affairs online, minimizing time spent and simplifying the process of submitting requests.
How to submit an electronic request?
1.Through the “Single Window for Citizens” portal
-Log in at: services.mvs.gov.ua;
-Select the service “Submit an electronic request”;
-Fill out the form, sign it, and send it.
2.Via email
-Write your request in any format (with a mandatory signature);
Send it to: [email protected] ;
If necessary, use the ready-made request template available for download.
Advantages of the new service:
-No need to physically visit institutions and send paper letters;
-All requests can be submitted online in just a few clicks;
-Ability to track the status of your request in real time.
The introduction of this feature is another important step in the digitization of public services and improving communication between citizens and the Ministry of Internal Affairs.
If you haven't used the new service yet, now is the time to check out its benefits!
